November 2008 Archives

The Church of Hypocrisy

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Idiots.

The planet's dying, we're killing thousands in Iraq, the poor are struggling everywhere, and these idiots drown in their stupidity.

The facts are that abortion rates fell under pro-choice Clinton...

No one is for abortion. And the Catholic church needs to fix itself before it starts preaching about anything at all.

What would Jesus do? Jesus would've fired the Pope, along with all the other money lenders in the temple.

Advice to the Church: help the poor and suffering and judge not.

How to Think Inside the Box

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JH3 is a big fan of the 80/20 principle:

The 80/20 rule provides the foundation for a relatively simple exercise for executives. It involves answering the following questions:

* Which 20% of the products or services generate 80% of the profitability?
* Which 20% of the customers generate 80% of the profitability?
* Which 20% of the geographies generate 80% of the profitability?
* Which 20% of the assets generate 80% of the profitability?

These are powerful and revealing questions, yet few companies today are able to answer these questions given the way their accounting and information systems are set up.

I wonder if the same approach could be applied to the Federal Budget. Obama, are you listening?

The pareto questions might look something like this:

- Which 20% of our costs take up 80% of the budget?
- Which 20% of our services impact 80% of the tax-paying public?
- Which 20% of our geographies require 80% of our aid?
- Which 20% of our public generate 80% of our tax revenues?

Betcha these could be eye-openers!

The spirit of Mumbai can't be killed. That's what Suketu Mehta says in his op-ed piece in the NYTimes:

Mumbai is all about dhandha, or transaction. From the street food vendor squatting on a sidewalk, fiercely guarding his little business, to the tycoons and their dreams of acquiring Hollywood, this city understands money and has no guilt about the getting and spending of it. I once asked a Muslim man living in a shack without indoor plumbing what kept him in the city. “Mumbai is a golden songbird,” he said. It flies quick and sly, and you’ll have to work hard to catch it, but if you do, a fabulous fortune will open up for you. The executives who congregated in the Taj Mahal hotel were chasing this golden songbird. The terrorists want to kill the songbird.

Mehta's book Maximum City: Bombay Lost and Found
is possibly the most important book today for anyone trying to understand what is happening in Mumbai today.

Here's an interesting interview with Mehta in the Washington Post.

My worry is that the fallout from the Mumbai carnage will be the rise of more fanaticism and stupidity on both sides. India can't afford more "divide and rule."

Accenture is advertising How To Create A Culture Of High Performance.

I agree with them that "the central attribute of a successful leader is the ability to change the way people think."

But I completely disagree when they say that "Successful leaders get everyone to share the same mindsets."

I think the opposite is true: successful leaders bring together diverse points of view to challenge each other and present different alternatives, thus helping the leader make informed, effective decisions.

What Accenture is calling "mindsets" is really groupthink. Groupthink is a recipe for disaster, not high performance.

In the course of a two-year investigation, Accenture determined five "mindsets" which matter most in improving business performance:

Mindset 1: Maintain the Right Balance Between Market-Making and Disciplined Execution by Avoiding False Trade-offs and Committing to a Dual Focus on Present and Future.

Mindset 2: Identify and Multiply Talent by Investing a Disproportionate Amount of Time in Recruiting and Developing People.

Mindset 3: Use A Selective Scorecard to Measure Business Performance By Relying on a Simple, Memorable Way of Measuring Success and Using Every Occasion to Share Success Stories Throughout the Organization.

Mindset 4: Recognize Technology as a Strategic Asset by Investing in Technologies that Demonstrably Lead to Better Business Performance.

Mindset 5: Emphasize Continuous Renewal by Ensuring the Organization Understands What to Preserve and What to Jettison.

Mumbai Burning: India's 9/11

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mumbaitaj.jpg

I have the same sick feeling I had when I watched the Twin Towers collapse that dreadful day.

Why would these people deliberately do such a thing? Yes, I understand the Kashmir problem. But does that mean you have to go around killing innocents? It looks like Al-Qaeda has taught smaller terrorist organizations to think big.

And the saddest part of it all is that politicians in India are now using this to attract attention to themselves...

The Return of Ross Perot

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Take a look at PerotCharts.com

obama_kindergarten.jpg

I'm thankful for an intelligent President-elect!

In my line work (consulting) I run into all kinds of executive mindsets. In the publishing world, however, these mindsets tend to be rather stodgy at best, reptilian at worst.

Publishers don't understand the web. And Seth Godin takes the New York Times to task, pointing out so many obvious misses and near-misses, that you have to ask why. Why don't publishers get it? Why do they insist on playing it safe, even as their ship sinks below them?

Godin's answer is right on target: "organizations are run by people who want to protect the old business, not develop the new one."

This is what VG talks about as well.

In just about any large company, the people running the show are great at yesterday's business, not tomorrow's.

Please read Godin's post >>


Bill George (yes, Medtronic's Bill George) gives us a few more lessons learned from the Obama victory:

• Obama created a grassroots movement by building an ever-expanding organization of empowered leaders, who in turn engaged people from their social networks like Facebook.

• The entire organization was aligned around a single goal—electing Obama as President—and operated with common values ("Offer messages of hope, don't denigrate our opponents, refuse to make deals").

• Campaign leaders subordinated their egos and personal ambitions to the greater goal. Those who deviated quickly exited.

• Obama set a clear, consistent tone from the top ("No Drama Obama"), and never wavered, even when things weren't going well.

• Obama's greater mission transcended internal goals, such as fund-raising, endorsements, and campaign events, but each of these areas had goals tied to the greater mission.

• The campaign team used the most modern Internet tools to communicate, motivate, and inspire people and to guide their actions. Each day, 5 million people received personal messages from campaign headquarters or even Obama himself. This organization collaborated across a wide range of geographies and campaign functions, all tightly integrated nationally and executed locally.

Finally, just in case you missed the other business lessons, here you go >>

Writes Zuboff in BusinessWeek:

"This column is dedicated to the top managers of American business whose policies and practices helped ensure Barack Obama's victory. The mandate for change that sounded across this country is not limited to our new President and Congress. That bell also tolls for you. Obama's triumph was ignited in part by your failure to understand and respect your own consumers, customers, employees, and end users. The despair that fueled America's yearning for change and hope grew to maturity in your garden."

Years ago I remember reading Zuboff's In the Age of the Smart Machine and thinking that no one in corporate management really wants real transparency... and that the information value-chain she described was doomed to failure.

Luckily, I was wrong. Now Obama will bring process transparency to government and business.

Asks Zuboff:

"...can we invent a business model in which advocacy, support, authenticity, trust, relationship, and profit are linked?"

"Yes, we must," she concludes.

Read the article >>

And read her book: The Support Economy: Why Corporations Are Failing Individuals and the Next Episode of Capitalism
>>

The Bailout that Wasn't

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I don't know enough to even comment on this, but something is rotten in the state of Denmark (er, United States)...

Tom Friedman made me laugh today:

"...somebody ought to call Steve Jobs, who doesn’t need to be bribed to do innovation, and ask him if he’d like to do national service and run a car company for a year. I’d bet it wouldn’t take him much longer than that to come up with the G.M. iCar."

The rest of his column is a bit more serious. But it's dead on!

What should the new President's priorities be? Here are some views from a few CEOs interviewed by BusinessWeek:

It's a cliche, but big business fears Democratic leaders. Turns out that Democratic presidents are better for the economy than Republicans! Details, details...

Jack Welch has his own take on why Obama succeeded: a clear vision, clean execution, and friends in high places.

A far more insightful piece comes from HBR blogger Umair Haque: Obama's Seven Lessons for Radical Innovators. I don't agree with all of his points (Obama did not "minimize strategy," he minimized tactics!) but I do commend Haque for his insights (see this post, for example, on why Obama is the Google of Politics.)

Bill Taylor has a fun post titled: How Obama Became CEO of the USA -- and What It Means for CEOs Everywhere
in which he argues that "being different makes all the difference."

John Quelch says it's all about better marketing.

Barbara Kellerman argues that Obama is a superior manager.

Gill Corkindale calls Obama The World's First 21st Century Leader

For Stew Friedman, it's authenticity.

My own view is that Obama is a true leader. And what we witnessed was the birth of Politics 2.0.

And in the end, it's still about results, and to that end, Obama has already taken the first step.

Go Barack!

Obama's Innovation Strategy

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So what will Obama's innovation strategy look like? Here's a clue or two:

The Soweto Blues = The Worldwide Blues...

R.I.P. Mama Afrika. She died in Castel Volturno, near Caserta, Italy, of a heart attack, shortly after taking part in a concert organized to support writer Roberto Saviano in his stand against the Camorra, a mafia-like organisation

See also this stirring rendition of N'Kosi Sikeleli Africa:

Reaction to Obama's win from politicians across the world:

UKRAINE: "Your victory is an inspiration for us. That which appeared impossible has become possible." - Youlia Tymoshenko, Prime Minister

MALI: "The United States has given a lesson, a lesson in maturity and a lesson in democracy." - Amadou Toure, President

ITALY: "Europe which is celebrating (the victory of) Obama must know that Europe be will be called on to be a producer of security and no longer merely a consumer. I think Obama will rightly call on us to take our responsibilities more seriously." - Franco Frattini, Foreign Minister

BRAZIL: "In this case hope has won over prejudice -- this is good for the United States and the world as a whole." - Celso Amorin, Foreign Minister

RUSSIA: "The news we are receiving on the results of the American presidential election shows that everyone has the right to hope for a freshening of U.S. approaches to all the most complex issues, including foreign policy and therefore relations with the Russian Federation as well." - Grigory Karasin, Deputy Foreign Minister

IRAQ: "I think you will hear a lot of discussion and goals and slogans during the election campaigns. When there is a reality check I think any U.S. president has to look very hard at the facts on the ground." - Hoshiyar Zebari, Foreign Minister

ISRAEL: "Israel expects the close strategic cooperation with the new administration, president and Congress will continue along with the continued strengthening of the special and unshakeable special relationship between the two countries." - Tzipi Livni, Foreign Minister

VATICAN: "Believers are praying that God will enlighten him and help him in his great responsibility, which is enormous because of the global importance of the United States...We hope Obama can fulfil the expectations and hopes that many have in him." - Rev. Federico Lombardi, spokesman for Pope Benedict

PAKISTAN: "Your election marks a new chapter in the remarkable history of the United States. For long, the ideas of democracy, liberty and freedom espoused by the United States has been a source of inspiration...I hope that under your dynamic leadership, the United States will continue to be a source of global peace and new ideas for humanity." - Yousaf Raza Gilani, Prime Minister

INDIA: "Your extraordinary journey to the White House will inspire people not only in your country but also around the world." - Manmohan Singh, Prime Minister

HOLLAND: "The necessity for cooperation between Europe and the United States is bigger than ever. Only by close transatlantic cooperation can we face the world's challenges." - Jan Peter Balkenende, Prime Minister

FRANCE: "With the world in turmoil and doubt, the American people, faithful to the values that have always defined America's identity, have expressed with force their faith in progress and the future. At a time when we must face huge challenges together, your election has raised enormous hope in France, in Europe and beyond." - Nicolas Sarkozy, President

AFGHANISTAN: "I applaud the American people for their great decision and I hope that this new administration in the United States of America, and the fact of the massive show of concern for human beings and lack of interest in race and color while electing the president, will go a long way in bringing the same values to the rest of world sooner or later." - Hamid Karzai, President

GREAT BRITAIN: "Barack Obama ran an inspirational campaign, energizing politics with his progressive values and his vision for the future. I know Barack Obama and we share many values. We both have determination to show that government can act to help people fairly through these difficult times facing the global economy." - Gordon Brown, Prime Minister

KENYA: "We the Kenyan people are immensely proud of your Kenyan roots. Your victory is not only an inspiration to millions of people all over the world, but it has special resonance with us here in Kenya." - Mwai Kibaki, President

CHINA: "The Chinese Government and I myself have always attached great importance to China-U.S. relations. In the new historic era, I look forward to working together with you to continuously strengthen dialogue and exchanges between our two countries." - Hu Jintao, President

GERMANY: "I offer you my heartfelt congratulations on your historic victory in the presidential election... The world faces significant challenges at the start of your term. I am convinced that Europe and the United States will work closely and in a spirit of mutual trust together to confront new dangers and risks and will seize the opportunities presented by our global world." - Angela Merkel, Chancellor

JAPAN: "The Japan-U.S. alliance is key to Japanese diplomacy and it is the foundation for peace and stability in the Asia-Pacific region. With President-elect Obama, I will strengthen the Japan-U.S. alliance further and work toward resolving global issues such as the world economy, terror and the environment." - Taro Aso, Prime Minister

SOUTH AFRICA: "Africa, which today stands proud of your achievements, can only but look forward to a fruitful working relationship with you both at a bilateral and multilateral levels in our endeavor to create a better world for all who live in it." - Kgalema Motlanthe, President

CANADA: "I look forward to meeting with the President-elect so that we can continue to strengthen the special bond that exists between Canada and the United States." - Stephen Harper, Prime Minister

AUSTRALIA: "Senator Obama's message of hope is not just for America's future, it is also a message of hope for the world as well. A world which is now in many respects fearful for its future." - Kevin Rudd, Prime Minister

NEW ZEALAND: "Senator Obama will be taking office at a critical juncture. There are many pressing challenges facing the international community, including the global financial crisis and global warming. We look forward to working closely with President-elect Obama and his team to address these challenges." - Helen Clark, Prime Minister

INDONESIA: Indonesia especially hopes that the U.S., under new leadership, will stand in the front and take real action to overcome the global financial crisis, especially since the crisis was triggered by the financial conditions in the U.S." Susilo Bambang Yudhoyono, President

PHILLIPINES: "We welcome his triumph in the same vein that we place the integrity of the US electoral process and the choices made by the American people in high regard. We likewise note the making of history with the election of Senator Obama as the first African-American president of the United States." - Gloria Macapagal Arroyo, President

IRAN: "The president-elect has promised changes in policies. There is a capacity for the improvement of ties between America and Iran if Obama pursues his campaign promises, including not confronting other countries as Bush did in Iraq and Afghanistan, and also concentrating on America's state matters and removing the American people's concerns." - Ali Aghamohammadi, aide to Ayatollah Ali Khamenei

PALESTINIAN AUTHORITY: "We hope the president-elect in the United States will stay the course and would continue the U.S. engagement in the peace process without delay. We hope the two-state vision would be transferred from a vision to a realistic track immediately." Saeb Erekat, aide to President Mahmoud Abbas

And for a less pompous tone, here are a few statements from ordinary people:

LEBANON: In a Beirut restaurant, Miriam, 28, said her two brothers, both members of the militant Islamic group Hezbollah, saw Mr. Obama as a leader who was willing to take diplomatic risks to avoid military confrontations. "They think Obama will not damage the Middle East the way Bush did, and they were afraid if [John] McCain made it, the whole region would be in danger."

BRAZIL: In Rio de Janeiro, documentary filmmaker Ryan Steers said Mr. Obama could improve the U.S. image abroad. "Obama is someone the world can trust. That is the most important thing for America right now: regaining its trust in the world community."

KENYA: People danced in the streets in Mr. Obama's ancestral village of Kogelo, and President Mwai Kibaki declared Thursday a national holiday. In Nairobi's Kibera shantytown, carpenter Joseph Ochieng said, "If it were possible for me to get to the United States on my bicycle, I would."

JAPAN: "Americans overcame the racial divide and elected Obama," said Terumi Hino, a photographer and painter in Tokyo. "I think this means the United States can go back to being admired as the country of dreams.

Thanks Obama!

and

The American Renaissance has begun. Goodbye, Dark Ages...

I finally got some sleep. The world has changed.

What a beautiful thing it is:

Steel Pulse teaches us the meaning of product versioning. See previous version here >>

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