Accenture: How To Create A Culture Of High Performance

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Accenture is advertising How To Create A Culture Of High Performance.

I agree with them that "the central attribute of a successful leader is the ability to change the way people think."

But I completely disagree when they say that "Successful leaders get everyone to share the same mindsets."

I think the opposite is true: successful leaders bring together diverse points of view to challenge each other and present different alternatives, thus helping the leader make informed, effective decisions.

What Accenture is calling "mindsets" is really groupthink. Groupthink is a recipe for disaster, not high performance.

In the course of a two-year investigation, Accenture determined five "mindsets" which matter most in improving business performance:

Mindset 1: Maintain the Right Balance Between Market-Making and Disciplined Execution by Avoiding False Trade-offs and Committing to a Dual Focus on Present and Future.

Mindset 2: Identify and Multiply Talent by Investing a Disproportionate Amount of Time in Recruiting and Developing People.

Mindset 3: Use A Selective Scorecard to Measure Business Performance By Relying on a Simple, Memorable Way of Measuring Success and Using Every Occasion to Share Success Stories Throughout the Organization.

Mindset 4: Recognize Technology as a Strategic Asset by Investing in Technologies that Demonstrably Lead to Better Business Performance.

Mindset 5: Emphasize Continuous Renewal by Ensuring the Organization Understands What to Preserve and What to Jettison.

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This page contains a single entry by Christian Sarkar published on November 29, 2008 12:23 AM.

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